• What are your working hours?

    Development Office:
    8:00am – 5:00pm GMT.

    Sales and Live Chat Support:
    5:00am – 11:00pm GMT.

  • What is your turnaround time?

    The common turnaround time for one HTML, HTML5 / CSS page is 8 working hours. Each extra page associated with the same project takes 4–8 working hours, depending on the design specifications and complexity of the project. We start working on the project after all the details are finalised between the client and project manager.

    Also, kindly note:

    JPEG, GIF, AI, PNG, non-layered PSD files usually take longer time to deliver.

    Designs like AI / EPS etc formats can be converted into PSD and will require your confirmation before starting the markup conversion. Please note this may take extra time. Please also make sure that you provide us all the fonts and external images which are being used in your .psd, .ai and .eps file.

  • What if I want some changes in the final completed project?

    You are always welcome to send us a list of changes you want to be made in the final project. We are happy to help you with minor changes, even if they are not mentioned in your original project specifications. If the changes were not originally discussed and require a lot of time, the changes will be quoted separately.

  • Do you provide dedicated offshore teams service?

    Xmedo offers dedicated offshore Web designers & developers. Our dedicated offshore team offer includes US$1600/month for 160 hours of productivity for each month. Mostly our business partners prefer this module for cost effective project development strategy.

  • Do you offer bulk discounts to freelancers & digital agencies?

    We do provide bulk discounts to our freelancers clients & digital agencies partners depending upon the amount of work they assign to us per month. Please get in touch with our marketing team to discuss your project needs.

  • Do you provide returning customer discounts?

    Yes, we do offer 10% discounts for all our returning customers. When you order your next project with us, kindly ask for discount code.

  • Do you provide SEO friendly markup?

    We provide 100% SEO friendly markup, which is easily accessible by search engines.

Technical Questions

  • What types of file format do you accept?

    We accept layered Sketch, PSD, PNG .AI and .EPS files. If u have doubt, upload the files you have, and ask your questions — we will suggest you.

  • What browsers support do you provide?

    We provide W3C validated code, and our markup works correctly in all popular modern browsers.

    Our QA Team tests the web pages in Internet Explorer 10 and the latest versions of Google Chrome, Firefox, Safari and Opera.

  • What is responsive design?

    Responsive design is a web technique that allows web site elements to change their size and position according to the screen resolution. This technology is possible through CSS Media Queries. Popular screen resolution – 1024px, tablets – 768px, mobile devices – 480px or 320px.

  • Do you provide dedicated offshore teams service?

    Xmedo offers dedicated offshore Web designers & developers. Our dedicated offshore team offer includes US$1600/month for 160 hours of productivity for each month. Mostly our business partners prefer this module for cost effective project development strategy.

  • What technologies do u work on?

    We work on the following technologies: HTML/HTML5, CSS3, Bootstrap, Angular JS, Javascript, PHP, Laravel, WordPress, OpenCart, Drupal, Joomla, Magento & Shopify.